Information Collection, Use and Sharing

We at Baby Wheels Orlando (“BABY WHEELS”), are the sole owners of any information collected on this site.  We have access to collect information that you voluntarily give us either from the booking page, via email or by other direct contact.  We will not sell or rent this information to anyone.

We ask for certain information from you such as your contact details, billing address, credit card details so that we can facilitate your stroller reservation.  If we have any trouble processing your order or need to ask you anything we will use this information to contact you.

Your credit card information is held by a secure, authorized third party, in this case Stripe Merchant Services who have a fully encrypted and secure site.  They are not allowed to use any of your personal information except for the purpose of providing credit card payment services.

We will not share your information with any third party outside of our organization other than as necessary to fulfill your order. For example. we may have to use your name and address at the bell desk of your resort to allow them to hold the stroller for you.

Your IP address is logged to assist us in diagnosing server problems, administering our website and tracking usage statistics.

Unless you ask us not to, we may contact you via email in the future to tell you of any specials, new products or changes to this privacy policy.  If you do not wish us to contact you, you can opt out by emailing us at [email protected]

In the event that Baby Wheels Orlando merges with, is acquired by or is sold in a sale of substantially all assets to another company ,that successor company will receive all the personal information acquired by us and will be contractually bound by this Privacy Policy.

SMS Privacy Policy

BABY WHEELS is committed to protecting your privacy. This Privacy Policy (the “Policy”) governs how we treat the Personal Information that we collect and receive from you in connection with your use of the SMS Service (“Service”), which we make available to you through a third-party service provider.

By using the Service, you agree to the terms of this Policy. BABY WHEELS reserves the right, in its sole discretion, to modify or change this Policy at any time with or without prior notice to you. This Policy, and any changes, are effective as soon as posted. Your continued use of the Service following the posting of any changes to the Policy constitutes your full acceptance of those changes.

What Personal Information is collected

“Personal Information” is information that individually identifies you, such as your mobile phone number or user/screen name, as well as the any Personal Information that you choose to include in messages you send through the Service.

Through the use of the Service, BABY WHEELS will receive the following information: your mobile phone number when you send a text message to us, the text of messages that you send to other users of the Service, any user or screen name that you select in connection with the Service, as well as any comments or feedback regarding the Service that you send to us.

We use Personal Information to (a) provide you with the Service, (b) process and respond to inquiries, (c) improve the Service, (d) if necessary, contact you with important announcements or messages, (e) verify delivery of equipment.

Disclosure of your information

We will not rent or sell your Personal Information to other companies or individuals, unless we have your consent. We may use or disclose such information in any of the following limited circumstances:

• We have your consent.
• We need to enforce our Terms of Service.
• We provide such information to a company controlled by, or under common control with, BABY WHEELS for any purpose permitted by this Policy.
• We respond to subpoenas, court orders, or legal process, or to establish or exercise our legal rights, or the legal rights of others, or defend against legal claims.
• We believe it is necessary to share Personal Information to investigate, prevent, or take action regarding illegal activities, suspected fraud, situations involving potential threats to the physical safety of any person, violations of Baby Wheels’ Terms of Service, or as otherwise required by law.
• We transfer Personal Information about you if BABY WHEELS is, or its assets are, acquired by or merged with another company.

We do not pass any individual’s consent to receive SMS from BABY WHEELS to any third party. We do not share phone numbers with third parties for the purpose of allowing those third parties to send SMS.

Opting in

A mobile user might opt-in by:

• Entering a phone number online,
• Originating an SMS conversation with BABY WHEELS
• Opting in on our booking form
• Filling out a paper form that includes their phone number, or
• Signing up at a point-of-sale location.

Opting out

BABY WHEELS’ third-party service provider gives you the ability to opt out of the Service for any reason. You can opt out by texting “STOP” to any of our SMS based communications.

By agreeing to these Terms of Service and providing us with your mobile phone number when you opt in to the Service, you authorize BABY WHEELS to contact you by text message at your mobile phone number provided.

Security and Access

You may opt out of any future contact from us at any time by emailing us on the address above. You can at any time:

• See what data we have about you
• Change or correct any data we have
• Have us delete any data we have about you
• Express any concerns you have about our use of your data

We take every precaution to protect your sensitive information such as credit cards, unless the number is told to us over the phone booking this information is encrypted and transmitted to us in a secure way, so our staff are unable to see the complete card details.

We also protect your information offline. Only employees who need the information to perform a specific job are granted access to any personally identifiable information. Any hard copies forms, which do not contain any credit card details are stored in a secured environment and shredded three years after the rental period.

The website contain links to other sites. These sites do not receive any of your personal or financial information. Please be aware that we are not responsible for the content or privacy practices of such sites and encourage customers to read the sites privacy policy as soon as they leave our site.

If you have any questions about our privacy policy you can contact us at [email protected]