Information collection, use and sharing
We are the sole owners of any information collected on this site. We only have access to collect information that you voluntarily give us either from the booking page, via email or by other direct contact. We will not sell or rent this information
We request information from you on our booking form or our contact us page. To buy or rent from us you must provide your contact information: your name and billing address and financial information such as credit card information. This is used for billing purposes and to fill our order. If we have any trouble processing your order or need to ask you anything we will use this information to contact you.
Your credit card information is held by an authorized third party, in this case authorize.net who have a fully encrypted and secure site. They are not allowed to use any of your personal information except for the purpose of providing credit card payment services.
We will use your information to respond to you and accept your rental or sales booking. We will not share your information with any third party outside of our organization other than as necessary to fulfill your order. E.g. we may have to use your name and address in order to allow resort hotels and other delivery and pick up site personnel to hold your rented strollers and to accept them from you and hold them until we are able to pick them up after your rental period.
Your IP address is logged to assist us in diagnosing server problems, administering our website and tracking usage statistics.
Your access to and control over the information we hold
You may opt out of any future contact from us at any time by emailing us on the address above. You can at any time:
- See what data we have about you
- Change or correct any data we have
- Have us delete any data we have about you
- Express any concerns you have about our use of your data
We take precautions to protect your sensitive information such as credit cards and this information is encrypted and transmitted to us in a secure way. You can verify this by looking for the closed lock icon at the top of your web browser or checking for the https at the beginning of the address of a web page.
We also protect your information offline. Only employees who need the information to perform a specific job are granted access to any personally identifiable information. Any hard copies of your order forms, which do not contain any credit card details are stored in a secured environment and are shredded three years after the rental period.